1. Information We Collect

When you visit Gaia Luxury Interiors, we collect certain information about your device, your interaction with our website, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual as "Personal Information."

• Account Information: Name, email address, phone number, and password when you create an account.
• Order Information: Billing address, shipping address, payment information (credit card numbers are not stored on our servers), and order history.
• Device Information: Web browser, IP address, time zone, cookies, and browsing behavior on our site.
• Communications: Information you provide when contacting us via email, phone, or our contact form.

2. How We Use Your Information

We use the Personal Information we collect to:

• Process and fulfill your orders, including shipping and payment processing.
• Communicate with you about orders, products, services, and promotional offers.
• Improve and optimize our website and customer experience.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with applicable legal requirements and industry standards.

3. Sharing Your Information

We do not sell, trade, or rent your Personal Information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, including:

• Payment processors (for secure transaction handling)
• Shipping carriers (for order delivery)
• Email service providers (for order confirmations and marketing communications)
• Analytics providers (for website performance improvement)

4. Data Security

We implement industry-standard security measures to maintain the safety of your Personal Information. All payment transactions are processed through secure, encrypted channels using 256-bit SSL encryption. We do not store credit card information on our servers.

5. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Your Rights

You have the right to:

• Access the Personal Information we hold about you.
• Request correction of any inaccurate information.
• Request deletion of your Personal Information.
• Opt out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at sales@gaialuxuryinteriors.com or call us at (212) 203-6220.